Did she really say what I think she said?
January 22, 2009
August 19, 2008
RCN Forums
I should mention that there is a good forum on RCN (as well as other internet service providers and cable providers) at Broadband Reports.
RCN Rates
RCN has raised their rates yet again, with only the most meager increases in service over the last year. I really like the HD channels that they added in the last year, but it’s not enough to justify the $24/month increase in charges that just appeared on my bill. RCN has just about the worst on-demand service I’ve seen. It’s very poor picture quality, not HD, the interface is dodgy, and the selections are few. I realized I’ve been suffering the poor value for far too long and decided to cancel my cable service.
I should have known that it would be a real pain to cancel; RCN’s customer service has declined significantly since I first signed on with them. I spent an hour on the phone to cancel. On the upside, my monthly bill is going to decrease more than $100. I was surprised that they made no effort either to retain me or to determine why I was cancelling the service. Perhaps they are focusing on the telecom side of the business?
Anyway, I’m going to see if I can live without the cable for a little while. I’m open to suggestions on other services (internet or traditional) that I could use to get my TV fix once in a while.